Make It Business Magazine | Inspiring Small Business & Entreprenuers To Think Big

About Fiona Walsh

Fiona Walsh

Fiona Walsh started FM Walsh & Associates Inc., when she saw how many business owners struggled to sell effectively, An expert in sales and business development, she has worked with hundreds of businesses throughout North America to double, even triple their revenues. She offers tips for growing your business on her website.

The simplest mistakes can trip up financing

You run your own business. Things aren’t going as well as you’d like. Every month you work every hour possible. Yet the financial return you’d like to enjoy still isn’t there. Sure, you have a product or service that your …

Refinery Leadership Partners internal culture allows it to expand globally

Vancouver is full of inspired entrepreneurs. This month’s conversation is with Barbara Ross-Denroche, co-founder of Refinery Leadership Partners. Refinery is a different kind of consulting firm, whose clients include Goldcorp, Finning and Coast Capital Savings, to name a few. How …

Are you delivering customer service or lip service?

Over the years, I’ve seen many clients list customer service as one of their key marketing strategies. The words customer service look great on paper – and that’s usually where they stay. It’s easy to talk about great customer service; …

Finding top sales people no easy task

A common frustration among business owners is how tough it is to hire good salespeople. “I put out an ad. The person interviews great, so I hire them. Then – nothing! Few or no sales. This keeps happening – it’s …

Own these sales habits like you own the company

A month into 2012, how’s your business doing? Have you taken advantage of the New Year’s fresh start to change some of your sales habits? Or are you still doing the same things and expecting different results? Like it or …

A recession survivor’s advice for 2012

I hear a lot of apprehension and doom-and-gloom in the business news these days. So, for this column, I went in search of a local company that was hit by the recession and managed to bounce back. What I found …

Wealthy School Revolution fundraising business gets ‘A’ for originality

One definition of inspiration is “the process of being mentally stimulated to do something, especially something creative.” Inspired people make things happen. Entrepreneurship has been the driving force behind a lot of social change – Ford, Microsoft, Sony, Dell, Apple, …

How to: Find new customers

To maintain and grow a successful business, you have to be good at finding new customers on a regular basis. Yet most people hate prospecting and try to avoid it as much as possible, which can have significant negative impact …

A great business defines culture first, then builds it into all its processes

When you hear the word culture, do you think of a petri dish? Or yogurt? Or art? Or … do you think of business? Building a strong culture is key to building a great business. And, you need to start …

There’s more work and headaches running a franchise than an independent company

A recent UK study – the Franchise Awareness and Preferences Survey – showed that nearly twice as many consumers would rather buy from a franchise than a non-franchised business. There are a lot of business owners out there franchising their …

Letting go of high-end labels helps clothing retailer ride out recession

Thrift is in. Saving money is cool once again! The era of the frugal consumer is back, and likely to stay around for a long time with the continuing economic uncertainty we face. It’s a very different business environment than …

At 57, Mary Fields found happiness and success starting her own company

I met Mary Fields (www.maryfields.com) when I spoke to a business group and her story so intrigued me that I wanted to share it. For many years, Mary had a very successful career in sales. She loved the freedom and …

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